FAQ

Is there a guarantee 100% satisfaction?

If NSW Cleaners Wollongong team clean your house, office, apartment, unit and you notice a spot or missed place in the area that we clean, simply take a photo or call us for revision in 24 hour and we re-clean only that area at no additional charge.

How much a cleaning job costs?

Every job and customer expectations are different. We prefer to visit your premises and understand your needs then provide a quote. You can simply fill our free quotation form now.

Do I have the same cleaner each time?

At NSW Cleaners Wollongong we train 2 team members for your home or office. But there are sometimes our team members unavailable to attend. In that situation we allocate experienced team members to clean your home-office

What about pets?

NSW Cleaners Wollongong team members are pet friendly. It is better if you make sure your pet is safe and secure before our team member arrive. Our team members are not allowed to pick up animal ordure by hygiene reasons.It can be done by special request before 24 hours of scheduled cleaning so that they can bring all safety gear.

What if something damaged?

NSW Cleaners Wollongong team members are trained on proper cleaning procedures. Anything get damaged by our team members while cleaning your premises we are here to make it right. NSW Cleaners Wollongong covered by public liability insurance of personal injury and property damage.